bet365 glossary: casino terms explained

Rollover, RTP, KYC, TXID: the words you will meet at bet365, explained in one place.

Bonus terms

Before you claim any offer, it helps to know these terms. At bet365, the welcome offer is 100% up to ZMW 11,000 + 50 free spins with a 35x rollover, so these definitions apply directly.

• Spins: free rounds on a nominated game, whose winnings must be wagered
• Max bet: the highest stake allowed while a bonus is active
• Contribution: how much of each stake counts for the rollover, depending on the game
• Rollover: how many times the bonus must be bet before cashout, at bet365 35x in 30 days
• Bonus balance: money from an offer that stays apart from your cash until the rollover is met
• Cashback: 10% of net losses returned on a weekly basis

Each offer has its own terms, so always check the conditions page for the exact figures. How the multiplier works in practice is shown in our wagering guide.

Words from the game screen

Slots have their own jargon, mostly found in the info screen of each game. They help you match a game to your budget and style. Jackpot slots add a few terms of their own, covered in a separate guide.

A few more game words

The wild: a symbol that replaces others to complete a line. Hit rate: how often a spin returns something, closely tied to volatility. A demo is a free version of the game for practice. Landing enough scatters typically opens the bonus round.

Payment and account terms

The cashier and the account section use a set of practical terms. Timing, checks and limits are what they are about.

KYC, or know your customer: the identity check with ID and proof of address. Payout window: 12 hours to 3 business days from request to payment. A pending withdrawal has been submitted but not yet approved.

The floor for a payout is ZMW 16. The ceiling for one day is $10,000. Account currency is set when you open the account and is hard to change later, typically ZMW in Zambia.

Same-route rule: a payout usually goes back to the deposit method. Our guide to cashouts puts these terms in order.

Blockchain vocabulary

Bet365 accepts 14 cryptocurrencies, so a few blockchain terms are useful. Misunderstanding them can cost money. How crypto deposits and payouts work is covered in our crypto payments guide.

Blockchain network: the route a coin travels, and choosing the wrong one can lose the funds. Confirmation: the network's approval of a transfer, needed before a deposit is credited. Gas fee: the charge the blockchain takes for a transfer.

Stablecoin: a coin pegged to a fiat currency to avoid price swings. TXID: the code that identifies your transfer in a block explorer. Wallet address: the destination of a transfer, best copied or scanned, never typed.

Words about your account

A few terms relate to keeping your account safe and accessible. Every term here points to an easy precaution. The genuine bet365 address and its mirrors are described in a guide of their own.

Phishing: an attempt to steal login or payment details through fake sites or messages. Two-factor authentication: a code or app confirmation in addition to your password. Official domain: the address the operator itself publishes.

Lock icon: shows that data to the site is encrypted. Operator:. Licence: the authorisation under which the casino operates, here from Anjouan (Union of Comoros). Session history: a record of when and where your account was used.

Words that protect you

These features exist to protect players. You can activate them in your profile or ask the team. The full review of bet365 covers these tools in the security section.

Cooling-off period: a temporary pause from the account. Reality check: a reminder that shows how long you have been playing. Deposit limit: a ceiling you set on deposits over a chosen period.

Self-exclusion period: a voluntary block on the account for a longer period. This is the firmest option, and an early end is normally not possible. Play responsibly, and use these tools whenever you need them.